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Technical Support Services

by nspect.io

Fast and remote intervention. Timely high-level remote response, mid-level remote response on time, low-level support within 4 days. Includes 5 Ticket.

7x24 Basic SLA

7x24

365 days

Healt Checks and Updates

Remote health check and reporting once a year

 

Incident Management

 

Incident Notification Methods

Phone

E-mail

Web

 

Intervention Methods

Remote

nspect-bitdefender-product-image-technical-support-services

Critical issues intervention within 4 hours.

High issues intervention within 16 hours.

Medium issues intervention within 32 hours.

Low issues intervention within 8 days. 

$3,750.00

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