top of page

Bitdefender Technical Support Services

bitdefender-logo.wine_.webp

Bitdefender Technical Support Services

3,750.00

Overview

Priority First Intervention Performance Criteria

Critical intervention within 4 hour

High intervention within 16 hours.

Medium intervention within 32 hours.

Low intervention within 8 days. 

For 1 years includes 5 Ticket.

7x24 Basic SLA

12438248_SL-091019-23190-26 [Dönüştürülmüş].png

Healt Checks and Updates

Remote health check and reporting once a year

Incident Notification Methods

E-mail

Web

Intervention Methods

Remote

Bitdefender Technical Support Services

By NSPECT.IO

Fast and remote intervention. Timely high-level remote response, mid-level remote response on time, low-level support within 4 days. Includes 5 Ticket.

nspect-bitdefender-product-image-technical-support-services
bottom of page